Gray Acumen helps utility providers embrace digital transformation using Oracle Fusion Utilities Cloud. From asset optimization to customer engagement, our solutions improve service reliability, regulatory compliance, and operational visibility. We modernize legacy processes with AI-driven tools and smart workflows, ensuring energy and utility companies can deliver consistent value and adapt to evolving grid and customer demands.

Oracle Fusion Utilities Cloud Modules

At Gray Acumen, we empower utility organizations to harness the full potential of Oracle Fusion Utilities Cloud by implementing and optimizing key modules that enhance operational efficiency, regulatory compliance, and customer service excellence. Our deep industry expertise ensures smooth deployment, seamless integration, and ongoing support to drive long-term transformation across utility operations.

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Customer Information System (CIS)

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Meter Data Management

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Billing & Revenue Management

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Work & Asset Management

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Mobile Workforce Management

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Outage Management System (OMS)

Benefits of Our Oracle Fusion Utilities Cloud Solutions

At Gray Acumen, we implement and optimize Oracle Fusion Utilities Cloud solutions to help utility organizations modernize their operations with greater efficiency, transparency, and agility. From asset and work management to customer care and regulatory compliance, our solutions are designed to enhance service delivery, streamline processes, and support sustainable growth in an evolving utility landscape.

Anytime, Anywhere Access

Securely access utility management tools and critical operational data across regions and devices for improved flexibility and responsiveness.

01.

Seamless Integration

Connect effortlessly with existing platforms like billing systems, GIS, ERP, and third-party applications to enable unified operations.

02.

Role-Based Customization

Tailor workflows, dashboards, and permissions based on specific team roles, departments, or operational needs within your utility organization.

03.

Simple & Engaging User Interface

Adopt modern, intuitive interfaces that enhance user adoption and simplify daily tasks for field teams, customer service reps, and administrators.

04.

Scalable Cloud Architecture

Leverage Oracle’s secure and scalable infrastructure to support high-volume utility operations, peak demand periods, and long-term growth.

05.

Actionable Operational Insights

Gain real-time visibility into utility performance with advanced analytics and dashboards to drive data-informed decision-making.

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Oracle Fusion Utilities Cloud – What You Need to Know

Oracle Fusion Utilities Cloud is a comprehensive suite of applications designed specifically for utility organizations to manage customer service, billing, asset operations, and regulatory compliance. It provides real-time data, automation, and scalability to meet the evolving demands of the utility industry.

Oracle Utilities Cloud helps streamline operations, improve service reliability, enhance customer experiences, and ensure regulatory compliance. By digitizing and automating key utility processes, it reduces operational costs, boosts agility, and supports long-term sustainability goals.

Yes, Oracle Fusion Utilities Cloud is designed to integrate seamlessly with other enterprise systems, including GIS, ERP, SCADA, and customer service platforms. This interoperability ensures unified data flow and better decision-making across departments.

Gray Acumen brings deep industry knowledge and technical expertise to ensure successful Oracle Utilities Cloud implementations. We deliver end-to-end services—from strategy and deployment to integration and support—tailored to the unique challenges and goals of utility providers.

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